Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
This website is for US SHIPPING ADDRESS ONLY.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Medical Z. The collective work includes works that are licensed to Medical Z. Copyright 2017, Medical Z ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Medical Z or purchasing Medical Z products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Medical Z or to purchase Medical Z products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Medical Z. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Medical Z used in the site are trademarks or registered trademarks of Medical Z
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Medical Z disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Medical Z does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Medical Z does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Medical Z shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Medical Z has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Medical Z product is mistakenly listed at an incorrect price, Medical Z reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Medical Z reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Medical Z shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Medical Z without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Medical Z may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Medical Z.
Your use of this site shall be governed in all respects by the laws of the state of Texas, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Medical Z products) shall be in the state or federal courts located in Harris County, Texas. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Medical Z products) must be commenced within one (1) year after the claim or cause of action arises. Medical Z's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Medical Z may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Medical Z or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Medical Z does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Medical Z is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Medical Z reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Medical Z in its sole discretion.
You agree to indemnify, defend, and hold harmless Medical Z, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Medical Z may link to sites operated by third parties. However, even if the third party is affiliated with Medical Z, Medical Z has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Medical Z. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Medical Z seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Please contact customer service for more information on returning an item. Original sales receipt must accompany returns. We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition".
Definition of new, unaltered and unused condition is:
-without showing signs of wear or damage in any way and with all tags attached,
-within 7 calendar days of the delivery date (after 7 days no returns are allowed),
-must not be a special order or a custom order,
-unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description. If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately.
Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a 15% restocking fee for returned items that are not being exchanged and are not damaged.Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if Medical Z is not at fault.
General Shipping Information - US SHIPPING ADDRESS ONLY - COVID-19 UPDATE
Fill out your shipping address exactly as it should read. Do not forget to include any apartment number, suite number, or building number. We cannot be responsible for an incomplete address that you provide. Please include a telephone number to help the delivery driver locate you during daytime delivery.
If you select a commercial delivery address on Standard Ground Shipping, your package may get to you earlier than residential delivery. Commercial addresses generally require having someone present when the driver delivers.
Standard Ground Shipping
For Ground Shipping we may utilize UPS, LSO, FedEx and US Postal Service. We can ship to a P.O. Box only with US Postal Service.
How long will it take for my package to arrive?
US Postal Service - Priority Mail takes 2 - 3 days
UPS Ground - takes 2 - 6 days
For an estimate of delivery time to your location, please contact customer service at 800-368-7478
Overnight and Two Day Shipping
Overnight and Two Day orders received by 2:00 pm CST will ship on the same or next business day.
Overnight and Two Day orders received after 2:00 pm CST will ship on the next business day.
If the order cannot be processed due to inventory availability, we will notify you immediately.
Please note: we are only shipping on business days. We are open Monday to Friday from 8 AM to 5 PM CST.
If the calculated delivery charges are not enough to cover actual shipping charges, we will notify you with an estimate of actual shipping charges. Upon your approval, we will process the order.
Orders requesting Overnight and Two Day Shipping will take priority over Standard Shipping orders.